Cause Most of the time, CD-ROM drives play CD music without any difficulties. However, there are a few settings that can prevent CD-ROMs from playing CD music. Before troubleshooting these problems, however, you need to make sure the CD-ROM drive is working. Try a different CD or an application CD to see if you can open and read the CD-ROM drive's contents. If the drive seems to be working as it should, except for CD music playback, then follow the steps in the Pain Killer.
The Pain Killer To get your CD-ROM drive to play CD music, follow these steps:
1. Click Start | My Computer.
2. In the My Computer window, right-click your CD-ROM drive, and then click Properties.
3. Click the AutoPlay tab. Under Actions, choose the Select an Action to Perform button. Choose the Play Using Windows Media Player action, as shown in the illustration, and then click OK.
4. Next, make sure the device is configured to play CD music. To do this, click Start | Control Panel. In Control Panel's Classic view, click System.
5. Click the Hardware tab, and then click the Device Manager button.
6. Expand the DVD/CD-ROM Drives category, then right-click the CD-ROM and click Properties.
7. Click the Properties tab. Move the slider to the right to set the CD Player Volume to High. If the Enable Digital CD Audio for This CD-ROM Device is selected, leave it selected. If not, select the check box and click OK. Close Device Manager.
8. Now open Windows Media Player. Click Tools | Options.
9. Click the Devices tab. Make sure that your Audio CD drive appears in this window. If it does not, try clicking the Refresh button.
10. If the CD-ROM drive still will not play CDs, go back to the Device Manager CD-ROM Properties window (see steps 4, 5, and 6) and click the Properties tab. Clear the Enable Digital CD Audio for This CD-ROM Device check box and click OK.
11. If the CD-ROM drive still will not play music, make sure you have tried several CDs. When you are sure you have tried all of these steps, it's time to get some help from technical support. Consult your computer documentation for support contact information.
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